ndl-metascybe

CRM Connector-429:- For IBS Open

Question?

  • Do you want a Microsoft CRM Connector to read from and write data directly into IBS Open?
  • Do you want an alternative to traditional labour intensive APIs?
  • Do you want an integrated solution delivered to you without the hassle of developing one yourself?

ndl-metascybe specialises in application integration, offering solutions built on our widely proven integration connector platform which is in use in over 70 Local Authorities and Housing Associations across the UK.

We provide a custom connector for the IBS Open system allowing the reading and writing of data to every part of this popular application. The Connector provides integration to existing line of business applications from the flexible and powerful Microsoft CRM platform, so that you can take advantage of a single, rich interface that maximises efficiency savings!

This fully functional 'out of the box' connector lets our integration team create the transactions required by Microsoft CRM quickly and painlessly and without you needing access to software developers. Typically these include processes such as Search, Amend, Read, Write and Create customer or case details and as we do not write to the database, using instead the existing business logic already in the application, data integrity is assured.

All of this means that customers can be confident in our ability to deliver secure integration at a price point that ensures a rapid return on your investment. Just take a look at the growing number of integration projects, where our integration solution for IBS Open has been successfully implemented.

Sample Integrations

  • Contact Centre Services
  • Council Tax & NNDR Collection
  • Council Tax Arrears Collection
  • Council Tax Benefits
  • Rent Management
  • Housing Benefits
  • Shared Services

With many more being added all the time ..

Key benefits

  • Connects IBS Open directly with Microsoft CRM.
  • Read from and write to all parts of the IBS Open system.
  • Lets Microsoft CRM improve workflow processes.
  • Saves time, money and resources.
  • Proven in many leading Local Authorities.
  • Extensible so you can add new transactions.
  • Provides rapid results, quickly delivering improved services.
  • Full service solution so you don't need technical development resources.
  • Cost effective process offering a quick Return on Investment (R.O.I).

Want more information about this connector and how it can work for you? CLICK HERE.

ndl-metascybe - Our customers don't have connector problems!

Do you want to develop your own connectors?

Whether you are looking for us to deliver and maintain a fully working connector solution for your back-office applications or you want to take advantage of our simple to use, powerful integration tools to develop your own adaptors, we have a solution to suit. Simply email: integration@ndl-metascybe.co.uk

We look forward to hearing from you.